In the unfortunate case of a cancellation, I kindly ask you to notify me 24 hours in advance to give me enough time to fill your spot with someone on the waiting list. Last minute cancellations will be charged 25% of their scheduled service price. *All fees are non-refundable*
If you are 15 or more minutes late for any service, I have the right to reschedule you so that it does not affect other paying clients who are arriving on time. If I need to reschedule your appointment, you will be charged 100% of the service you missed and will be considered a "no-show" *All fees are non-refundable*
If you do not show up for an appointment without notifying Brilyn 24 hours in advance, you will be charged 100% of your scheduled service price. *All fees are non-refundable*
Note: not confirming your appointment via my booking app DOES NOT count as cancelling.
Cash, card, Venmo, and Zelle are accepted. There's is an ATM in the back of the building as well.
*Gratuity can be added to your card.
*There is a 3.5% convenience fee added to all card transactions using Glossgenius
All clients must provide a card to book an appointment. Card on file will not be charged until day of the appointment. You are not required to use the card on file if you prefer to pay for your service using a different method of payment. *Your card information is private, it is on file for business purposes only*
Please, no kids allowed, unless being serviced. In order to keep me operating on time, I will need your full attention. Salon Brilyn is far too small for unsupervised children. I love your kiddos, but I work with sharp tools and poisonous chemicals, I don’t want to risk anything for your little bubbas..
Parking Meters are monitored by Pittsburgh Parking Authority all around building (for convenience please download the GoMobilePGH app. I am not responsible for any parking tickets. There is a parking garage down 24th street and a parking lot across the street from Sola.
